Important Notice: Change to Our Clinical IT System

We will be upgrading our clinical IT system between 07/04/2026 and 17/04/2026.

During this period, there may be some temporary disruption to certain services while we safely transfer and update patient records. We appreciate your patience and understanding while this essential work is carried out to improve our services.

What You Need to Do

Check Your Contact Details

Please ensure that your contact information, including your email address and telephone number, is up to date.

If your details have changed, please inform our reception team as soon as possible.

Order Repeat Prescriptions in Advance

If you are likely to require repeat medication during the changeover period, please ensure that your prescription is ordered no later than 01/04/2026.

We cannot guarantee the immediate processing of repeat prescriptions during the system transition, so ordering in advance will help prevent any disruption to your medication.

We apologise for any inconvenience this may cause and thank you for your continued cooperation and understanding.

If you have any questions, please contact our reception team who will be happy to assist you.

If you need urgent medical advice or treatment and your practice is closed, please call NHS 111 Wales. In an emergency, dial 999.