Important Notice: Change to Our Clinical IT System
We will be upgrading our clinical IT system between 07/04/2026 and 17/04/2026.
During this period, there may be some temporary disruption to certain services while we safely transfer and update patient records. We appreciate your patience and understanding while this essential work is carried out to improve our services.
What You Need to Do
Check Your Contact Details
Please ensure that your contact information, including your email address and telephone number, is up to date.
If your details have changed, please inform our reception team as soon as possible.
Order Repeat Prescriptions in Advance
If you are likely to require repeat medication during the changeover period, please ensure that your prescription is ordered no later than 01/04/2026.
We cannot guarantee the immediate processing of repeat prescriptions during the system transition, so ordering in advance will help prevent any disruption to your medication.
We apologise for any inconvenience this may cause and thank you for your continued cooperation and understanding.
If you have any questions, please contact our reception team who will be happy to assist you.
The Freedom of Information Act 2000 (FOIA) is designed to increase transparency; providing members of the public the opportunity to routinely access information held by public authorities, such as the Practice, subject to certain exemptions. It does this in two ways:
In accordance with the FOIA, the Practice has produced a Publication Scheme.
Requests for information under the FOIA must be made in writing, for example, in a letter or an email, providing your name and either a postal or email address. The Practice has 20 working days to respond to your request.
If you would like to make a request for information, please find our correspondence details below: