Important Notice: Change to Our Clinical IT System
We will be upgrading our clinical IT system between 07/04/2026 and 17/04/2026.
During this period, there may be some temporary disruption to certain services while we safely transfer and update patient records. We appreciate your patience and understanding while this essential work is carried out to improve our services.
What You Need to Do
Check Your Contact Details
Please ensure that your contact information, including your email address and telephone number, is up to date.
If your details have changed, please inform our reception team as soon as possible.
Order Repeat Prescriptions in Advance
If you are likely to require repeat medication during the changeover period, please ensure that your prescription is ordered no later than 01/04/2026.
We cannot guarantee the immediate processing of repeat prescriptions during the system transition, so ordering in advance will help prevent any disruption to your medication.
We apologise for any inconvenience this may cause and thank you for your continued cooperation and understanding.
If you have any questions, please contact our reception team who will be happy to assist you.
Medical Services
Requests for reports are undertaken by the doctors.
These are classed as "private" and as such do not take priority over NHS work.
These requests incur a fee.
Most Insurance companies will write to your GP directly and the surgery liaise with them regarding fees.
Common Ailments Service
Your pharmacist can provide free confidential advice and treatment for a range of common ailments without you having to make an appointment to see your GP.
After a short consultation they can give advice, supply medication or if necessary, refer you to the GP.
Common ailments include: indigestion, constipation, diarrhoea, piles, hay fever, head lice, teething, nappy rash, colic, chicken pox, threadworms, sore throat, athlete's foot, eye infections, conjunctivitis, interigo, mouth ulcers, cold sores, acne, dry skin/ dermatitis, ringworm, verruca, back pain, in-growing toenails, vaginal thrush, oral thrush and scabies.
Community / District Nurses
District nurses provide a healthcare service to people who are unable to visit the GP surgery or community clinics and who need nursing care, advice and support due to being permanently or temporarily housebound.
District nursing is a branch of the nursing profession consisting of specialist district nurses, community staff nurses and health care support workers with a wide range of specialist skills. The district nursing service works in partnership with colleagues in the community and hospitals to ensure the best care for patients. We also have specialist nurses and therapists as part of the team in order to enhance the care we can provide.
The aim of the 24-hour, seven-day-a-week service is to enable individuals to maintain their own independence and achieve self-care.
When this is not possible dignified and compassionate care is provided for those patients unable to return to independence, with chronic debilitating conditions and at the end of their lives.
Neath Port Talbot - 01639 862826
The district nursing service is not an emergency service. In the event of an emergency please contact 999.
For general Health Visiting queries please contact - 01792 517997 or visit Health Visiting - Swansea Bay University Health Board (nhs.wales)
Please visit this website for details on contacting a midwife Maternity Services - Swansea Bay University Health Board (nhs.wales)
Rebecca Morris can be contacted on 07581569882
Please visit this website for information on booking a blood test: Blood test clinic details - Swansea Bay University Health Board (nhs.wales)
Please note all blood tests are appointment only and must be booked online or by telephone. Telephone 01792 601807, Monday to Friday, between 9am and 4pm.