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Important Notice: Change to Our Clinical IT System

We will be upgrading our clinical IT system between 07/04/2026 and 17/04/2026.

During this period, there may be some temporary disruption to certain services while we safely transfer and update patient records. We appreciate your patience and understanding while this essential work is carried out to improve our services.

What You Need to Do

Check Your Contact Details

Please ensure that your contact information, including your email address and telephone number, is up to date.

If your details have changed, please inform our reception team as soon as possible.

Order Repeat Prescriptions in Advance

If you are likely to require repeat medication during the changeover period, please ensure that your prescription is ordered no later than 01/04/2026.

We cannot guarantee the immediate processing of repeat prescriptions during the system transition, so ordering in advance will help prevent any disruption to your medication.

We apologise for any inconvenience this may cause and thank you for your continued cooperation and understanding.

If you have any questions, please contact our reception team who will be happy to assist you.

Fit / Sick Notes

Self-Certification Fit Note for less than 7 days

If you're off work sick for 7 days or less, your employer should not ask for medical evidence that you've been ill. Instead, they can ask you to confirm that you've been ill. You can do this by filling in a form yourself when you return to work. This is called self-certification.

If you have been ill for 7 days or less, you don't need to see a doctor. You can complete a Self-Certification form yourself. Many employers have their own self-certification forms. If you employer doesn't have its own form, you can complete the Self Certification Form online. 

Please print this form, fill it in, and hand to your employer. You do not need to see a doctor. 

 Request a Fit/Sick note for more than 7 days

If you're off work sick for more than 7 days, your employer will usually ask for a Fit note (or Statement of Fitness for Work) from a GP or hospital doctor. Fit notes are sometimes referred to as medical statements or a Sick note.

You will require an initial appointment with a clinician, which can be completed via telephone, before a Fit Note is provided. If you have recently been discharged from hospital following an inpatient admission, please ask your consultant for a Fit Note. 

 

Request an extension to a Fit/Sick note

If you have already had a Fit note for this illness, your doctor may not need to see you to issue an additional Sick note.

You will need to request an extension of your Fit note in writing, either by handing in your request to our surgery or emailing your request to the practice.  Your request will be processed within 48 working hours. 

If we are unable to issue you an extension to your Fit note, or if a further review is required, you may be contacted and advised to book an appointment with a Doctor to discuss.

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